Privacy Policy
Last updated: January 2025
Your Privacy Matters
At DeepGrund, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
Personal Information
- Name and email address
- Company information
- Billing and payment details
- Account preferences and settings
Usage Information
- Log data and analytics
- Search queries and interactions
- Device and browser information
- IP address and location data
How We Use Your Information
- To provide and maintain our services
- To improve and personalize your experience
- To process transactions and send notifications
- To respond to customer service requests
- To send marketing communications (with your consent)
- To detect and prevent fraud or abuse
Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- SSL encryption for data transmission
- Regular security audits and updates
- Limited access to personal information
- Secure data storage and backup procedures
Third-Party Services
We may share your information with trusted third-party services that help us operate our business:
- Payment processors (Stripe)
- Analytics providers (Google Analytics)
- Customer support tools
- Cloud storage providers
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When data is no longer needed, we securely delete or anonymize it.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us using the contact form on our website.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. We may update this policy from time to time, and will notify you of any changes by posting the new policy on this page.